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Why Workforce Gender Equality Is Still A Myth In Hospitality Sector

The hospitality sector, despite its vibrant aura and dynamic appeal, remains an arena where gender disparities cast a shadow over the progress made by trailblazing women.

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Binny Choudhary
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Photo credit: Wavebreakmedia, Shutterstock

In a world that celebrates progress and innovation, one industry continues to grapple with a persistent challenge: achieving true gender equality. The hospitality sector, despite its vibrant aura and dynamic appeal, remains an arena where gender disparities cast a shadow over the progress made by remarkable women. It's about time we shed light on a topic that deserves attention, not just within the hospitality industry, but across society as a whole.

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In an industry historically dominated by men, my entry into the world of hospitality was not just about embracing a career; it was about challenging the norms and proving that gender should never determine one’s potential.

My Journey In The Field Of Hospitality

The journey began alongside my husband’s visionary dream of establishing an unparalleled Indian hospitality brand. Little did I know that this shared aspiration would become the foundation for rewriting the script of women’s leadership in the hospitality landscape. With nearly three decades of experience in the hospitality sector, I’ve poured my heart and soul into an industry that beckons innovation, with unwavering dedication to making Noormahal Palace Hotel a sought-after wedding destination in India.

While we celebrate the successes of women trailblazers, we cannot overlook the persistent gender disparities that continue to mar the hospitality sector’s growth. Astonishingly, women constitute more than 50% of the hospitality workforce, yet women in leadership remain a rarity. There’s a big difference when it comes to how women are treated in higher positions at work. This includes their job title, salary, responsibilities, and how they move forward in their careers. As women go up the career ladder, fewer of them reach the top job of CEO, with only around 5% making it there. This glaring lack of representation at the helm calls for a concerted effort to dismantle the gender-related barriers that thwart progress.

Through my journey, I have become acutely aware of the hurdles that women in our industry face. It’s essential to recognise that the path to gender equality isn’t easy. Nevertheless, dedication and resilience can lead to success. Besides my role at Noormahal Palace Hotel, my efforts have transformed the property into a repository of art and culture, a testament to India’s rich heritage.

To pave the way for a balanced hospitality sector, we need initiatives that provide women with equal opportunities, professional growth avenues, and leadership roles.

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Mentorship programs, skill enhancement, and robust support networks can empower women to ascend the ranks and contribute to the industry’s progress. We must also advocate for gender parity on leadership boards, wage transparency, and equitable policies to propel change and ensure that competence is the sole criterion for rewards, irrespective of gender.

In the course of my career, I’ve come to realise that true empowerment is not only about ascending the career ladder but also about creating an environment where every woman’s contribution is acknowledged and valued. Gender equality is not merely a catchphrase; it’s a fundamental value that underpins progress and innovation.

The hospitality sector has the potential to set a positive example for other industries by championing gender equality. We can create a more balanced and thriving sector by fostering a work environment that values diversity, promotes inclusivity, and offers equal growth opportunities. This requires a collective effort from industry leaders, policymakers, and stakeholders.

It's time we acknowledge that our collective journey toward gender equality in hospitality is ongoing. I urge the industry to embrace diversity, amplify women’s voices, and collaborate to create an environment where every individual’s contribution is cherished, regardless of gender. The hospitality sector should be a showcase of talent, innovation, and passion – free from gender-related biases and inequalities.

Let’s commit to breaking down barriers, challenging biases, and creating a hospitality industry where every individual, regardless of gender, can thrive and contribute their talents. By doing so, we not only uplift women in the sector but also enhance the overall growth and sustainability of the industry itself.

Authored by Binny Choudhary, Managing Director, Jewels Classic Hotels Private Limited

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This article was published in collaboration with Women Shine Magazine.

Women in Hospitality Hospitality Gender Inequality Hospitality Business
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