Imagine you are on a vacation. Everything seems good- happy mood? check; excitement? check; suitable and fancy clothes? check. But wait...what if you deboard from your flight, go for luggage claim and do not get it despite waiting for a long time? What will be your first thought? Anxiety followed by gloom, right? But a man whose girlfriend lost her luggage after her flight decided to create a website that ranks airlines based on the rates of luggage going MIA.
Pieter Levels, a multimillionaire techie, is the mind behind the website about luggage lost by airlines. The idea of the website struck his mind when his girlfriend lost her luggage after she deboarded from a Spanish low-cost fight. It has been two weeks since her luggage went MIA but the airline has still not returned it. She was travelling from Lisbon to Barcelona when this incident happened. However, when the couple flew to Austin, they didn't get the luggage. Even when they went to Barcelona, they were met with disappointment.
The revenge project turned into a website
Terming it as a revenge project, Levels created a website to rank airlines based on their frequency of losing luggage. As per the website's ratings, Indian airlines- Air India and SpiceJet- are among the top five luggage losers.
So Vueling lost gf's suitcase from Lisbon to Barcelona like 7 days ago, then we flew on to Austin so they sent the suitcase to Austin already 4 days ago
— @levelsio (@levelsio) June 28, 2024
It's at Austin airport, Airtag sees it, we also in Austin, they say they will send it to the hotel already for 4 days, but… https://t.co/qxK7QZI2L4
As per the tweet shared by Levels, Air India has been termed as the topper in terms of luggage losers. The website's rating is not based on any random criteria. It calculates the size of the airline, flight numbers and fleet size.
The website shows that Air India lost 50,001 bags in the past month. This translates to approximately one in every 36 passengers on Air India not finding their luggage upon arrival, reports Economic Times.
Levels said, "It's a live ranking of airlines by how much luggage they are losing right now."
What led to this unique idea of luggagelosers.com
Pieter Levels explained that the website gathers information by using automated tools that search the internet regularly. These tools look for posts about lost luggage and the airlines involved, covering over 100 languages. The website then compares this information with actual data on lost luggage to estimate how much luggage is lost regularly.
Well, it is still unsure whether the woman will receive her luggage or not. But the unique idea of starting a website to expose the bad services of airlines is truly shocking yet eye-opening.