Wrong Haircut Gets Woman Rupees Two Crore In Compensation From Posh Salon

ITC Maurya haircut controversy: A consumer court in Delhi ordered a luxury hotel chain to pay up two crore rupees to a model who claimed her haircut at their salon in 2018 went wrong. The woman, a hair products model, said the incident caused her "severe mental breakdown" since it left her with "little or almost no hair."

The National Consumer Disputes Redressal Commission observed that women are "emotionally attached to their hair" and spend "handsome" amounts for its upkeep. Due to a haircut at ITC Maurya, "she lost her expected assignments and suffered a huge loss which completely changed her lifestyle and shattered her dream to be a top model," the order said.

The woman, who has reportedly modelled for known brands like Pantene and VLCC, during her April 2018 visit to the ITC salon in Delhi gave instructions for "long flicks/layers covering her face in the front and at back, and four-inch straight hair trim from the bottom." She was headed for an interview soon after her haircut appointment.

Things did not go as planned...

As per a report by The Indian Express, the woman's regular hairstylist was not available and the stylist who thus delivered, did so way beneath her expectations. The staff reportedly chopped off all her hair with the exception of a short four-inch length from the top.

ITC Maurya Haircut Controversy: Some Sympathy, Some Wonder

A famous Coco Chanel quote fits well into the entire fiasco: "A woman who cuts her hair is about to change her life." Indeed, the model's life has changed, for better or for worse. Who knows, whether a hefty two crore scoop will be able to heal the wounds of lost locks for the Delhi model or not? Or perhaps now, more people will be kinder to bad haircuts for the treasure that awaits in exchange.

It's only a matter of time before the hair grows back anyway. Money, on the other hand, is not growing on trees.

But it wasn't so straightforward as all that for the model in this case that has captivated social media since making headlines. A second salon appointment at the same place, to fix the previous goof-up, apparently made things worse since the treatment offered there damaged her hair and scalp with ammonia overload.

"No doubt... women are very cautious and careful with regard to their hair," the court said in its order awarding compensation to the model. It would be an opportune moment to say #NotAllWomen.

For those in showbiz or glamour, men and women, tresses are real stresses. They have fussy personalities of their own that demand heavy maintenance. The rest of us are just getting by with keeping the tangled messes on our heads from falling off.

Views expressed are the author's own. 

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