A Canadian woman's LinkedIn post about urging people to showcase kindness during tough times is now going viral. The woman named Sarah Bezanson, a senior manager at Meta Growth said that she had started talking to an employee from a tech support team in India.
"I had to call for some tech support yesterday. While we waited for a diagnostic program to load, the gentleman on the phone made some small talk. Asked me where I was," the Toronto-based senior manager said in her post.
The woman answered his question and asked him the same thing. "His voice caught," she said in her post.
She went on to reveal that the employee said that he was from New Delhi, India. When she asked him what he was doing, he broke down. He said that he had been losing someone he knew for 10 days, and that the situation in his country was really bad.
The Canadian woman then said that she tried to comfort him as much as she could, and assured him that she was available to talk to him. "Told him to forget the issue I'd called about. That he had nothing to be sorry for," she wrote. "That we could talk if he needed to or just leave the line open in silence so he could take a break from the phones and hold space for his grief."
Sarah Bezanson then revealed that spoke over the phone for an entire hour. She then concluded her post by urging people to be kind to others during this pandemic.
The post was shared on LinkedIn about two weeks ago and has thousands of comments and reactions. Many people praised her and thanked her for sharing the story. The post was later shared on Twitter yesterday and is now being shared widely.
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